Privacy policy

Privacy Policy

At DIY Manual PDF, accessible from diymanualpdf.com, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.

Our Commitment to Privacy

We are committed to protecting your privacy and handling your personal information responsibly. This policy describes our online information practices and how your information may be collected and used when you visit our website, purchase a digital manual, contact us, or interact with our services.

Information We Collect

When you place an order, contact us, or use certain features on our website, we may collect personal information such as:

Name
Email address
Billing address
Phone number, if provided
Order details
Information submitted through contact forms or customer support messages

Because we sell digital PDF manuals, we may also collect information related to your purchased products, download access, and order history in order to provide customer support and fulfill your order.

Payment Information

We do not store full credit card numbers, debit card details, PayPal login information, or other sensitive payment credentials on our website. Payment information is processed securely by third-party payment providers. These providers may collect and process your payment details according to their own privacy policies and security practices.

How We Use Your Information

We use the information you provide for the following purposes:

To process and complete your order
To deliver access to purchased digital PDF manuals
To send order confirmations and important order-related emails
To respond to customer service requests and support questions
To improve our website, products, and customer experience
To prevent fraud, abuse, or unauthorized activity
To comply with applicable legal, tax, or business record requirements

We do not sell your personal information. We only share your information with third parties when necessary to operate our website, process payments, fulfill orders, provide customer support, or comply with legal obligations.

Email Communications

We use the email address you provide to send order confirmations, download information, customer support replies, and important updates related to your purchase.

If you choose to subscribe to marketing emails or newsletters, we may use your email address to send updates, promotions, or product information. You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in those emails or by contacting us directly.

Cookies and Analytics

Our website may use cookies and similar technologies to improve site functionality, remember preferences, analyze website traffic, and support advertising or marketing features.

We may use third-party tools such as Google Analytics, Google advertising services, or embedded content such as YouTube videos. These services may automatically receive certain information from your browser, including your IP address, device information, pages visited, referring URLs, and cookie data.

Google may use this information to provide, maintain, and improve its services, measure advertising performance, prevent fraud and abuse, and personalize content or ads. You can learn more by reviewing Google’s Privacy Policy:
https://policies.google.com/privacy

You can also learn more about how Google uses cookies and advertising technologies here:
https://policies.google.com/technologies/ads

Third-Party Service Providers

We may use trusted third-party companies and services to help operate our business. These may include website hosting platforms, payment processors, email service providers, analytics providers, advertising platforms, fraud prevention tools, and digital delivery services.

These third parties may only access information needed to perform their services and are responsible for handling your information according to their own privacy and security policies.

Data Security

We take reasonable physical, electronic, and administrative measures to protect the personal information we collect online. These measures are designed to help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of customer information.

However, no method of internet transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or maintain personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

Accessing or Correcting Your Information

You may contact us to request access to, correction of, or deletion of personal information we hold about you. To protect your privacy and security, we may need to verify your identity before making changes or releasing information.

Data Retention

We retain personal information only for as long as reasonably necessary to complete orders, provide customer support, maintain business records, comply with legal obligations, resolve disputes, and prevent fraud or abuse.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website after changes are posted means you accept the updated policy.